Why Ratan Tata Is Backing This New Brand That Fuses Tech And Tea Estates

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Kaushal Dugar left an office job to modernize a stagnant, colonial era industry. Tea growing regions in eastern India have conducted business in the same way for the last 200 years. While there are notable premium tea brands, such as Twinings, there isn’t a single Indian one. Dugar raised $6 million to change that.

His startup Teabox combines technology with tea to create India’s first global premium tea brand. Much like other subscription box enterprises, Dugar developed a monthly service that caters to a customer’s palate. Each month, customers are sent an assortment of teas. They provide feedback after each box. And after the first three boxes, the company has developed an understanding of what their customer prefers.

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“We use technology and algorithms in a smart way to solve the discovery journey,” he says from his Siliguri headquarters.  The online storefront sells over 250 varieties of teas — all sourced from different regions of India, several offered in organic varieties.

Read the full story at Forbes.com.

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